Academic Support Unit

Banner Support

1. provides accurate and timely updates to the college catalog.
2. provides accurate and timely updates to the Banner database.
3. provides Banner System training for clerical staff.

Computer Services

1. provides and maintains information technology college-wide.
2. supports system-wide information technology initiatives.

Data Technology Support

1. will provide accurate data in a timely manner.
2. will extract secondary data to generate reports requested from administration, faculty and staff.
3. will create and maintain local user databases.
4. will develop applications to extract and analyze data as required.

Edwin H. Mookini Library

1. The student will evaluate information and its sources critically (UHCC common SLO).
2. The library will provide an introduction on how to find and evaluate information.
3. The library will provide access to resource materials.

Institutional Assessment Office

1. provides training and support to develop, align, and assess institutional, unit, program and course outcomes.
2. maintains and publishes assessment documentation and reports.
3. collaborates with administrators, divisions/departments/units leadership and faculty/staff to provide assessment activities that foster continuous improvement.

Instructional Technology Support Office

1. Faculty will be increasingly comfortable integrating current instructional technology into curriculum due to the Instructional Technology Support Office's Laulima training and support.
2. The online faculty, department chairs and administration will have clear and current information about distance education.

The Learning Center and Hale Kea Advancement and Testing Center

1. Students who receive tutoring will pass their tutored course (System-wide SLO).
2. TLC will provide- tutoring services for students to support their academic success.
3. TLC/HKATC will provide computer access for students.
4. HKATC will provide the College and community with testing services.

Media Services (Hilo)

1. provides and maintains media and media services to faculty, staff and students to help them accomplish their tasks and mission.
2. completes trouble calls and problem resolution as rapidly as possible, to reduce down-time for instruction and school operation.

Web Support

1. assists units and departments to meet the College's webpage needs.
2. provides continuous support and improvement of the HawaiiCC web site by responding to faculty and staff in an effective and timely manner.
3. provides a long range vision and strategy of the HawaiiCC web site which embodies current trends and emerging technologies.

Pālamanu Library and Learning Center

1. The student will evaluate information and its sources critically (UHCC common SLO).
2. The library will provide an introduction on how to find and evaluate information.
3. The library will provide access to resource materials.