A. Verify your power cable connections:
- All cables should be securely connected and unfrayed/unbroken
- Report frayed/broken computer equipment cables to Computer Services by submitting a work request asking for replacements.
B. Check for floppy disk (non-bootable) in the drive
- If a floppy disk is in the drive, remove it and try to reboot again
C. Do you hear a series of multiple beeps (long/short) during startup and the system fails to start?
- A series of short and/or long tones (not a single tone) typically signifies a more serious system problem and requires decoding/analyzing of the POST (beeping) error.
D. Boot to Windows in Safe Mode
- Restart Windows and hold the F8 (Function Key 8) key down while the system boots. Select "Start in SAFE MODE" from the menu.
- If the system starts when SAFE MODE is selected, the problem is probably due to a Windows configuration problem.
E. Boot to DOS Mode
- If the system fails to start in SAFE MODE, restart Windows and hold the F8 Function Key 8) key down while the system boots.
- Select "Start to Command Prompt" from the menu.
- If the system starts when DOS/Command prompt in SAFE MODE is selected, the problem is probably due to a configuration problem.
- If the system doesn't start when DOS/Command prompt in SAFE MODE is selected, the problem is probably due to a hardware failure. Please use the next step to help isolate the problem further.
F. Boot using boot disk
(Your BIOS must be configured to allow booting from floppy or CD/DVD).
- Restart Windows and hold the F5 (Function Key 5) while the system reboots.
- Insert your boot disk (floppy or CD/DVD).
- Select the proper boot device and continue.
- If the system starts from your boot disk, you may have a corrupted hard drive.
- If the system fails to start from your boot disk, you may have a damaged motherboard.