Skip to main content

Student Right to Know/Consumer Information

This Consumer Information is disseminated to all Hawaiʻi Community College (Hawaiʻi CC) students every semester via student email. Paper copies of this information are available in the Office of the Vice Chancellor for Student Affairs, Manono Campus Building 379A, Room 5.

In compliance with federal law, a brief description of the information that must be disclosed, where to find the information online, and contact information for the responsible department is provided below. The College Catalog is also available for review.

If you have questions or would like to request a paper copy of any materials, please call or e-mail the appropriate office or visit the indicated websites.

For more information about Hawaiʻi Community College please visit our Hawaiʻi Community College At-a-Glance page.

Hawaiʻi Community College At-a-Glance

The following Hawaiʻi CC personnel are available to provide information in their respective areas upon request:


Hawaiʻi CC is a two-year community college under the authority of the University of Hawaiʻi (UH) Board of Regents (BOR). The Hawaiʻi State Constitution establishes the university as a public corporation, and the BOR is responsible for the successful operation and achievement of its purposes. All instructional programs and degrees, faculty appointments, and changes in institutional mission must be approved by the BOR. By law, the BOR has the final responsibility for ensuring that the financial resources of the institution are used to provide sound educational programs.

Degree-granting approval statement, authorization to operate, or certificates from appropriate bodies.

Information concerning Hawaiʻi Community College academic programs is available in the College Catalog. The curriculum in the Hawaiʻi Community College Nursing program prepares students for licensing in the state of Hawai‘i. Whether or not the curriculum meets the requirements for licensure in any other state has not been determined. Students who seek licensure in a state other than Hawai‘i are encouraged to contact the licensing or certification authority in their state for more information.

Contact: Christine Quintana,, (808) 934-2510

A cumulative Grade Point Average (GPA) of 2.0 is required to remain on satisfactory academic progress at Hawaiʻi Community College. For more information review the Student Satisfactory Progress Policy 7.520.

For federal financial aid purposes, students must meet financial aid eligibility and standards for Satisfactory Academic Progress (SAP).

Contact: Accreditation Liaison Officer – E. Kalani Flores, email:, phone: (808) 969-8875

Hawaiʻi Community College is accredited by the Accrediting Commission for Community and Junior Colleges, 428 J Street, Suite 400, Sacramento, CA 95814, Telephone: (415) 506- 0234, an institutional accrediting body recognized by the Council for Higher Education Accreditation and the U.S. Department of Education. For more information, see the links below

ACCJC Hawaiʻi Community College
Hawaiʻi CC Accreditation Website
Certificate of accreditation letter from ACCJC
Certificate of accreditation


The Drug-Free Schools and Communities Act Amendment of 1989 requires Hawaiʻi Community College to certify to the U.S. Department of Education that it has adopted and implemented a program to prevent the illicit use of drugs and the abuse of alcohol by students and employees. Hawaiʻi Community College is in compliance with the requirements of the Act. Hawaiʻi Community College also complies with the Drug Free Workplace Act of 1988.

UH Executive Policy EP 11.201, pertaining to illegal drugs, alcohol and substance abuse, states, among other things, that students, faculty and staff are expected to perform their duties free of intoxication by any illegal drugs or alcohol, and that students, faculty and staff are expected to observe laws regulating illegal drugs and may be subject to investigation and/or prosecution for illegal drug use.

For more information, see Drug and Alcohol Prevention Program

The University of Hawaiʻi at Hilo Bookstore, located on the University of Hawaiʻi at Hilo campus, provides students with textbooks, workbooks, and a variety of school supplies for Hawaiʻi Island. The Bookstore also provides services such as a Textbook Price Comparison, a Textbook Rental Program, and a Textbook Buyback Service.

For more information about the University of Hawaiʻi view the Hilo Bookstore website or call (808) 932-7394.

Contact: Patrick Chong,, (808) 934-2762

Pursuant to the Higher Education Act of 1965, as amended, Hawaiʻi Community College publishes an annual security report containing safety- and security-related policy statements and crime statistics and distributes the report to all current students and employees. Hawaiʻi Community College also informs prospective students and employees about the availability of the Campus Annual Security Report.

Contact: Human Resources Office – Shana Kojiro,, (808) 934-2527

The consensual relationships policy prohibits an employee from initiating or engaging in a romantic, dating, or sexual relationship with another employee or a student whom he/she currently supervises, directs, instructs, evaluates, advises, or has substantial influence over wherein a power and control differential exists. For more information review the Executive Policy EP 1.203

Contact: Christine Quintana,, (808) 934-2510

Section 111 requires that Constitution Day be held on September 17 of each year, commemorating the September 17, 1787 signing of the Constitution. However, when September 17 falls on a Saturday, Sunday, or holiday, Constitution Day shall be held during the preceding or following week. Contact individual campuses for information. More information is available on the Constitution Day website.

Contact: Jodi Mine,, (808) 934-2508

Use of all University of Hawaiʻi Information Technology Resources are governed by UH Executive Policy EP2.210: Use and Management of Information Technology Resources. Continued use of UH Username and University Information Technology Resources by a student indicates acceptance of, and agreement to Executive Policy EP 2.210.

Unauthorized downloading and distribution of copyrighted material (songs, movies, software, games, etc.) is illegal and in violation of federal copyright laws and may subject violators to civil and criminal liabilities.

More information is available at the U.S. Copyright Office website and their Frequently Asked Questions (FAQ).


  • Manono Campus: Counseling, Advising, and Support Services Center – Larissa Leslie,, (808) 934-2720
  • Pālamanui Campus: Office of Student Services - Precious Atendido,, (808) 969-8816

Hawaiʻi Community College offers an array of counseling services throughout the academic year and summer months. A comprehensive counseling program is provided to help students personal growth and development as they pursue educational and career goals.

For veterans-related, counseling services and information, contact Wailani Walker,, (808) 934-2720

For Mental Health and Wellness services contact Kate De Soto,, (808) 934-2706

Contact: Mari Giel,, (808) 934-2725

Students with disabilities, either permanent or temporary, may be provided with academic accommodations after completing the intake process. Students desiring academic accommodations are advised to call the Disability Services Office Counselor as early as possible so that services may be arranged in a timely manner.

More information is available on the Disability Services website.

Contact: Jodi Mine,, (808) 934-2508

UH Alert is a comprehensive system of emergency messaging to inform the campus community of an immediate threat to the safety and security of UH students or employees, including campus closures. You must register for the service to receive alerts via email and/or SMS/text messaging. Students, faculty, and staff are encouraged to sign up online. Message and data rates may apply.

For more information or to sign up for UH Alert.


  • Vice Chancellor for Academic Affairs – Kimberley Collins,, (808) 934-2514
  • Vice Chancellor for Student Affairs – Christine Quintana,, (808) 934-2510

Hawaiʻi Community College persistence and graduation rates are reported annually by the UH Office of Institutional Research under the heading of “Student-Right-to Know” data. The latest findings are posted online at:  The UH Institutional Research Office also posts the official headcount at all UH campuses every semester. These data are displayed at the top of its homepage at:

Contact: Sherise Tiogangco,, (808) 934-2710

In accordance with the Family Education Rights and Privacy Act of 1974, as amended (FERPA), Hawaiʻi Community College students have the right to inspect and review their official education records and request the amendment of their education records. Students also have the right to provide written consent before Hawaiʻi Community College discloses personally identifiable information from the student’s education records, except to the extent that FERPA authorizes disclosure without consent. Students seeking to inspect their record(s) should submit a written request to the Hawaiʻi Community College Registrar.

More information about FERPA is available at:

Contact: Financial Aid Office – Calvin Black,, (808) 934-2712

Financial Aid Policies -

  • Cost of Attendance (including Net Price Calculator). This section includes a detailed explanation and breakdown of the Cost of Attendance (COA) budget, as well as an explanation and a link to the Net Price Calculator, which may help families estimate costs.
  • Eligibility for Federal Financial Aid. This section outlines the basic requirements for federal financial aid eligibility and a brief description of the awarding process.
  • Default Management. This section provides an explanation of student loan default and its consequences, the school’s latest cohort default rate information, loan entrance and exit counseling information, and strategies to avoid default.
  • Disbursements and Refunds. This section explains how financial aid is applied to various charges and refunded to students, if applicable.
  • Satisfactory Academic Progress (SAP). This section explains the academic requirements that all students must meet to maintain financial aid eligibility. The SAP policy for financial aid is separate and distinct from the school’s Student Satisfactory Academic Progress policy.
  • Terms and Conditions. This section includes a broad overview of various terms and conditions required for financial aid eligibility, which are in addition to the general eligibility requirements and the SAP requirements.
  • Verification. This section describes the audit process known as Verification, whereby selected students must submit documentation to verify the information submitted via the the Free Application for Federal Student Aid (FAFSA).
  • Withdrawing from School. This section describes the school’s policy for calculating earned aid and returning unearned aid to the US Department of Education (US DOE) when students withdraw from school. This process is also known and referred to as R2T4.
  • Special and Unusual Circumstances. This section describes the school’s policy for evaluating and adjusting FAFSA information based on circumstances not accounted for by the application, which may result in a change to aid eligibility.

 Financial Aid Types -

  • The Financial Aid Types web page includes details and requirements for each type of financial aid, including grants, scholarships, work-study, and student loans. A list of the various financial aid types that Hawai’i CC offers is also provided below.
    • Federal Pell Grant
    • Hawai’i Promise.
    • Federal Supplemental Educational Opportunity Grant (SEOG)
    • University of Hawai’i Opportunity Grant
    • Native Hawaiian Tuition Waiver
    • Second Century Scholars
    • Hawai’i B+ Scholarship
    • Hawai’i CC Achievement Scholarship
    • University of Hawai’i Foundation Scholarships
    • External Resources
    • Federal Work-Study
    • Federal Direct Subsidized and Unsubsidized Loans
    • Federal Direct Parent PLUS Loans
    • Private Education Loans

The Hawaiʻi Community College Financial Aid Office provides support for completing the Free Application for Federal Student Aid (FAFSA) and other financial aid processes, and assists with scholarship information and applications. For more information concerning financial aid, visit the Hawaiʻi Community College Financial Aid website at


Hawai‘i Community College requires that a Health Clearance Form confirming Tuberculosis (TB) clearance and Measles Mumps Rubella (MMR), Varicella (VC) and Tetanus-Diphtheria-Pertussis (TDap)  immunization clearance be submitted through Med+Proctor.

A student may be accepted to Hawai‘i Community College without clearance but will not be able to register for in-person classes, obtain student employment, or utilize on-campus services until clearance documents are submitted.

More information is available on the health clearance requirements website.

Contact: Computer Services – Stephen Schulte,, (808) 934-2570

Hawaiʻi Community College, in partnership with UH Information Technology Services (ITS), provides software, services, and technical support to protect the UH community against computer viruses and security threats.

Users of University information technology resources should always engage in responsible computing and network practices. All users must respect property, security mechanisms, right to privacy, and freedom from intimidation, harassment, and annoyance in accordance with all University policies and procedures.

Use of all University of Hawaiʻi Information Technology Resources are governed by UH Executive Policy EP2.210: Use and Management of Information Technology Resources. Continued use of a UH Username and University Information Technology Resources indicates acceptance of and agreement to, Executive Policy EP 2.210

The University defines and provides access to institutional computers, information systems, and networks as a privilege rather than as a right. Reliable and safe access to the University’s information resources requires that users accept their responsibility to behave in ways that protect the community and preserve their own access.

For more information view the Computer Services website.  Technical support is available at the Help Desk (


  • Title IX Coordinator – Sara Vogel,, (808) 934-2765
  • Deputy Title IX Coordinator for Employees, EEO/AA Coordinator – Shana Kojiro,, (808) 934-2527
  • Deputy Title IX Coordinator for Students – Mari Giel,, (808) 934-2725
  • Vice Chancellor for Student Affairs – Christine Quintana,, (808) 934-2510

It is the policy of the University to provide equity of opportunity in higher education, both in the educational mission and as an employer. The University is committed to comply with all State and Federal statutes, rules, and regulations that prohibit discrimination. The University is committed to a policy of nondiscrimination on the basis of race, sex, gender identity and expression, age, religion, color, national origin, ancestry, citizenship, disability, genetic information, marital status, breastfeeding, income assignment for child support, arrest and court record (except as permissible under State law), sexual orientation, national guard absence, or status as a covered veteran.  For more information view the Executive Policy EP 1.202

Contact: Pathway Coordinator –  M. Kanoe Lambert,, (808) 934-2613

Students with knowledge and skills obtained through previous coursework or experience have several options to apply for additional credit to meet their Hawaiʻi Community College program requirements. For more information, see the section on Prior Learning Assessment in the College Catalog.

Hawai‘i Community College is authorized to offer educational services to students in all 50 states. To learn more about our authorization, visit our Distance Education page. To learn more about where our programs meet professional licensure and certification requirements, visit our Professional Licensure Disclosure Information page.


  • Hawaiʻi Community College Commissioner – Tagi Qolouvaki,, (808) 934-2614
  • Hawaiʻi Community College Commissioner – Drew Kapp,, (808) 934-7254

The University of Hawaiʻi Commission on Lesbian, Gay, Bisexual, Transgender, and Queer+ (LGBTQ+) Equality promotes a safe and inclusive environment by creating a culture of equality, acceptance, and respect throughout the University of Hawaiʻi System. The commission advocates the creation and implementation of and adherence to Hawaiʻi State and UH policies that serve the needs of the LGBTQ+ students, staff, and faculty. This system-wide commission is composed of faculty, staff and students appointed by the President of the University of Hawaiʻi, representing each of the 10 campuses.

The Commission created the Safe Zone Program to create and maintain a positive social, and academic employment environment at Hawaiʻi CC for lesbian, gay, bisexual, transgender, and intersex faculty, staff, and students. The Program ensures the enforcement of state law and UH policy that prohibit harassment and discrimination on the basis of sexual orientation.

For more information visit UH system-wide Safe Zone program or call (808) 956-9250.


  • Title IX Coordinator – Sara Vogel,, (808) 934-2765
  • Deputy Title IX Coordinator for Employees, EEO/AA Coordinator – Shana Kojiro,, (808) 934-2527
  • Deputy Title IX Coordinator for Students – Mari Giel,, (808) 934-2725

Hawaiʻi Community College is committed to maintaining and promoting a safe and respectful campus environment that is free from sex discrimination and gender-based violence. This includes:

  • Sex Discrimination;
  • Sexual Harassment;
  • Gender-based harassment, including harassment based on actual or perceived sex, gender, sexual orientation, gender identity, or gender expression;
  • Sexual Exploitation;
  • Sexual Assault;
  • Domestic Violence;
  • Dating Violence; and
  • Stalking

The University’s Policy and Procedure on Sex Discrimination and Gender-Based Violence, Executive Policy EP 1.204

Contact: Jodi Mine,, (808) 934-2508

All University of Hawaiʻi campuses, including Hawaiʻi CC and its Outreach Centers, are tobacco-free, joining more than 2,000 U.S. universities and colleges in an effort to provide a healthy environment for all students, faculty, and staff. State law prohibits the use of tobacco products on all 10 UH campuses and University-owned facilities. Tobacco products include, but are not limited to, cigarettes, cigars, pipes, smoking tobacco, electronic cigarettes, vapes and chewing tobacco. More information on the Smoke-Free Campus Policy is available at:

Hawaiʻi Community College offers a number of programs for targeted populations:

HINET - Hawaiʻi Community College in partnership with the State of Hawai‘i Department of Human Services (DHS) has created a program to deliver assistance and support for college and workforce training. The SNAP Employment and Training program is a federally funded program that is designed to help remove barriers and provide students with access to education and skills training opportunities so they can earn a living wage and achieve financial independence.  

For more information contact: Craig Mitchell,, (808) 934-2689

Title III – The Title III program helps Institutions of higher education to become self-sufficient and expand their capacity to serve low-income, Native Hawaiian students by providing funds to improve and strengthen the academic quality, institutional management, and fiscal stability of eligible institutions. 

For more information contact: Noʻel Tagab-Cruz,, (808) 934-2600.

TRiO Student Support Services provides services to increase retention, graduation, and transfer rates from two-year to four-year colleges/universities, and to foster an institutional climate supportive of the success of low-income, first-generation, and/or disabled college students.

For more information contact: Randiann Tokeshi,, 808-934-2719

Contact: Vice Chancellor for Student Affairs – Christine Quintana,, (808) 934-2510

The Hawaiʻi Post-Secondary Education Authorization Program (HPEAP) provides a process for a student to file a complaint against Hawaiʻi Community College (and other institutions authorized by HPEAP), after exhausting all administrative remedies at the institution. For more information review  the HPEAP complaint process

Contact: Office of the Chancellor, Susan Kazama,, (808) 934-2504

The Hawaiʻi Community College 2015-2021 Strategic Directions is a plan guided by the College’s Mission, Vision, Core Values, and Institutional Learning Outcomes, and is intended to be consistent with UH System and UH Community Colleges Strategic Plans. The plan sets forth five major themes: Student Success; Quality of Learning; Hawai‘i Papa O Ke Ao (a UH System plan to create a model indigenous-serving institution); Community Needs and Workforce Development; and Sustainability.

A copy of Hawaiʻi Community College 2015-2021 Strategic Directions is available online.


  • Vice Chancellor for Academic Affairs – Kimberley Collins,, (808) 934-2514

The Hawaiʻi Community College Student Academic Grievance Procedure provides for the consistent and equitable resolution of legitimate student academic grievances. A copy of the Student Academic Grievance Procedure is available online.

Contact: Student Conduct Officer – Christine Quintana,, (808) 934-2510

The Hawaiʻi Community College Student Conduct of Code defines expected conduct for students and specifies acts subject to University sanctions. Students should familiarize themselves with the Student Conduct Code, since upon enrollment at Hawaiʻi Community College, students are subject to the policies and regulations of the University and its duly constituted bodies.  For more information view The University of Hawaiʻi System Conduct of Code, EP 7.208 or Hawaiʻi Community College Student Conduct Code website.

Contact: Vice Chancellor for Student Affairs – Christine Quintana,, (808) 934-2510

Hawaiʻi Community College serves the entire island of Hawaiʻi, providing comprehensive opportunities and special programs in Hawaii.

For more fast facts about Hawaiʻi CC, including facts regarding student diversity and the percentage of Pell Grant recipients, go to:  The data reports are data report extracts from the UH Institutional Research & Planning Office (IRAO) website. You can view our Student Body Diversity Data, which includes student profiles (Spring 2018 to Spring 2023) and Pell Recipients reports.

Contact: Counseling Department Chair– Larissa Leslie,, (808) 934-2720

The Associated Students of Hawaiʻi - Hawaiʻi Community College (ASUH-Hawaiʻi CC) is the official student government organization. All students enrolled in one (1) credit or more at Hawaiʻi CC are members of ASUH-Hawaiʻi CC. ASUH-Hawaiʻi administers student government fees and advocates for students and strives to provide leadership opportunities for the student body.

For more information view the Student Government website.

Contact: Pathway Coordinator – Kanoe Lambert,, (808) 934-2613

Hawaiʻi Community College has agreements with other institutions enabling students to meet admission requirements and/or to transfer credits. Agreements exist with a variety of colleges both within and outside the UH system. Students interested in transferring to another institution should meet with a counselor before starting on a course of study leading to a transfer program.

Contact: Business Office – Kirk Mikami,, (808) 934-2746

The amount of refund for a class depends on the date of the beginning of the session and the date on which the student withdraws from the class. Processing of refunds generally starts after the end of the 50% drop period for the semester. Refunds for financial aid students who withdraw completely or stop attending classes will be made in accordance with federal regulations. Hawaiʻi Community College reserves the right to redirect refunds to apply to any financial account balances for another semester.

More information is available on the tuition refunds website.

Contact: Paepae Haumāna - Welcome Center Kesha Kubo,, (808) 934-2800

To register to vote in Hawaii, an individual must be a:

  • A U.S. citizen
  • A resident of the State of Hawaii
  • At least eighteen (18) years of age.

For voter registration information visit the voter registration website. A current Hawaii Driver’s License or State ID is needed to complete an application online.

Contact: Vice Chancellor for Administrative Services – Jodi Mine,, (808) 934-2508

The University of Hawai‘i prohibits any work-related or workplace violence against its students, faculty, staff, visitors, and contract employees which materially and substantially interferes with an individual’s work, academic performance, and/or workplace safety and/or otherwise subjectively and objectively creates a hostile environment. For more information view Executive Policy EP 9.210.