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Hospitality and Tourism

Hospitality & Tourism

The Hospitality and Tourism program is designed to provide job training for entry-level and first line supervisory level positions in the hospitality/visitor industry. Offering educational training in the field of hospitality/visitor industry will ensure a skilled pool of workers is continuously available to meet the industry’s employment demand on the Island of Hawai‘i. Additionally, making a career path possible to local workers strengthens the human assets of our community. The program was established to:

  • Meet the growing needs of the hotels and related hospitality/visitor organizations by training existing and future employees in basic skills needed to obtain entry-level and supervisory positions.
  • Provide job upgrading skills necessary for career advancement in the hospitality/visitor industry.
  • Develop skills in verbal and written communication.
  • Develop skills in distance learning that will promote lifelong learning.
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PROGRAM LEARNING OUTCOMES

Upon successful completion, students are prepared to:

 

  • Demonstrate essential hospitality operations and management skills, including accounting, marketing, and information technology.
  • Communicate effectively with guests and coworkers through writing, speech, listening, and nonverbal expression appropriate for the hospitality workplace.
  • Analyze diverse and dynamic hospitality workplace situations to solve problems and achieve goals through leadership and teamwork.
  • Assess personal work performance through various lenses, including Hawaiian cultural values, multicultural global perspectives, ethical reasoning, legal principles, and sustainability.

Course Learning Outcomes

The Career and Technical Education (CTE) programs at Hawai‘i CC are an integral part of the local community and reflect its day-to-day life. Close cooperation among the faculty, employers, and employees in the community is maintained. One of the most effective formal means of providing for this type of cooperation is the Program Advisory Council. These groups advise their respective programs of training needs and new developments in the field. Councils include employers, alumni, and others knowledgeable about the field.

Hospitality and Tourism Program Advisory Council:

  • Frecia Cevallos, Deputy Director of Research and Development, County of Hawai'i
  • Jake Franquez, Director of Operations, King Kamehameha Kona Resort
  • Nakiah Hemmings, Operations Supervisor, Alaska Airlines
  • Wendy Laros, President and CEO
  • Todd M. Oldham, Director of Food & Beverage, Mauna Kea Resort
  • Scott Pauli, Executive Director, Island of Hawai'i Visitors Bureau
  • Matt Pickett, General Manager, Hilo Hawaiian Hotel
  • Windy Simmons, Station Operations Manager, Alaska Airlines

CTE Annual Notice of Nondiscrimination

The University of Hawai‘i does not discriminate on the basis of race, sex, age, color, national origin, or disability. For inquiries regarding our nondiscrimination policies, please contact your campus designee noted in the link below.

UHCC applies an open access policy, with program admission based upon the completion of applicable course/testing prerequisites. The lack of English skills will not be a barrier to admission and participation in CTE programs.

Please read about the entire nondiscrimination policy, presented in 14 primary languages.