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Annual Report on Student Learning Outcomes for Student Support Services

Part IV: Student Learning Outcomes for Student Support Services

  

Yes

No

Percentage (%) of All Courses/Programs

Courses/Programs

18.

Defining Expected Student Learning Outcomes

Has the college defined expected student learning outcomes for Student Support Services?

 

X

 % of Student Support Services courses or other experiences

67%

(not yet – LSK 70, IS 100V,

IS 105B,C,D)

 

List Student Support Services courses or other experiences for which identification of expected student learning outcomes is complete.

Demonstrates understanding of information needed to navigate through the college and other systems

Information Center & Admissions:

Receives information about HawCC & accurately completes system application form by the deadline

Counseling:

Experiences orientation & advising and registers for courses appropriate for program requirements and place- ment scores Needs information on how to register online, is walked through the pro- cess and registers for classes Needs information about how credits from another institution transfers to HawCC and obtains an unofficial transcript evaluation Needs information about transferring to another college or a university and seeks transfer information and/or attends transfer workshop

LSK 102, IS 55, UNIV 101:

Uses information to be a successful student

Financial Aid:

Receives assistance in completing the FAFSA and accurately completes it

Career Exploration:

Receives assistance with career ex- ploration and planning and uses understanding of personal strengths and interests to match with career options and employment opportunities

Student Life:

Receives information/training in stu- dent government, student activities, and student clubs/organizations and implements decisions and carries out activities

Records & Data Management:

Submits an official external transcript to be processed for transfer credits Uses STAR information to determine completion of certificate/degree requirements and applies for certificate/degree

Job Placement:

Uses job placement services/informa- tion to identify employment opportunities, resume & interview requirements, and applies for jobs /p>

Identifies barriers to success and develops a plan of mitigation

Information Center, Counseling Center, and Financial Aid Office:

Identifies need for financial aid and applies for financial aid/scholarships Identifies need for financial manage- ment skills and attends workshops offered by the Financial Aid Office

Counseling Center:

Identifies factors contributing to being academically at-risk and develops a plan to reduce/eliminate impact Identifies family and employment responsibilities and adjusts academic load to accommodate these other responsibilities Identifies interpersonal conflicts and participates in mediation

Career Center:

Is undecided about career/major and participates in career exploration and planning and identifies career/ major option(s) Ha`awi Kokua Program for SWDs: Has physical, learning, and/or psycho- logical challenges and develops accommodations with counselor’s assistance

Counseling Center and Admissions Office:

Identifies need to completely withdraw and withdraws completely knowing the policies/procedures for re-entry

LSK 102, IS 55, UNIV 101:

Identifies challenges to being a suc- cessful student and uses strate- gies to more successf

Formulates and applies problem-solving decision-making skills

Information Center, Admissions Office, Counseling Office:

Evaluates current situation and decides whether to apply for college now or later; if now, completes and submits application

Counseling Center:

Needs to decide on course selection; considers program requirements, placement scores, and interests; and decides on courses to select

Articulates financial problems and applies fiscal management strategies and applies for financial aid and scholarships

Articulates personal problem, formu- lates possible solutions, and decides on action(s) to take

Records Office:

Veteran needs to decide on course selection; considers program requirements, placement scores, interests, VA requirements, and decides on courses to select

Career Center:

Uncertain about current major, participates in career exploration and planning, considers options, and decides on a new major (or remains in current major)

Student Life Office:

Determines what co-curricular activities to offer and how to envolve/ engage students

Determines what academic and student services issues need the students’ voice

LSK 102, IS 55, UNIV 101:

Applies problem-solving and decision-making skills to be a more successful student

Further refines and/or adjust values and goals

Counseling Center and Career Center:

Refines educational values and goals

Counseling Center, Career Center, and Job Placement Office:

Refines personal values and life goals

LSK 102, IS 55, UNIV 101:

Identifies values and refines educa- tional and life goals

Engages in meaningful employment

Financial Aid Office:

Seeks on-campus employment and is employed

Job Placement Office:

Seeks employment related to the field (or related field) of study and secures employment

 

19.

Mapping of Programmatic Student Learning Outcomes to Courses

Has the college mapped expected Student Support Services student learning outcomes to all the courses and other experiences (i.e. co-curricular, service learning, etc.)? 

 

 

X

% of Student Support Services courses or other experiences

77%

(not yet – LSK 70, IS 100V,

IS 105B,C,D)

 

 

List the Student Support Services courses or experiences for which mapping expected student support services student learning outcomes is complete.

- LSK 102

- UNIV 101

- IS 55

- Admissions Application

- Orientation

- Advising

- Registration

- Educational Counseling

- Personal Counseling

- Workshops/Info Sessions

- Financial Aid & Scholarship Advising

- Disabilities Services

- Transfer Transcript Processing

- Career Exploration & Planning

- Transfer Advising

- Job Referral/Placement

- Graduation Application

 

20.

Defining Assessment of Expected Student Learning Outcomes

Has the college identified appropriate assessment methodologies for the expected student learning outcomes in student support services courses or other learning experiences?

 

X

 % of Student Support Services courses or other experiences

59%

List the Student Support Services courses or other experiences for which identification of appropriate assessment methodologies for defined expected student learning outcomes is complete.

- LSK 102

- UNIV 101

- IS 55

- Admissions Application

- Orientation

- Advising

- Registration

- Workshops/Info Sessions

- Disabilities Services

- Transfer Transcript Processing

- Career Exploration & Planning

- Job Referral/Placement

- Graduation Application

 

21.

Assessing Student Learning Outcomes

Has the college assessed stu-dent learning outcomes for all courses or other experiences in Student Support Services 

 

X

% of courses or other exper-iences in Student Support Services

59%

List the Student Support Services courses or other experiences for which assessment of expected student learning outcomes is complete

- LSK 102

- UNIV 101

- IS 55

- Admissions Application

- Orientation

- Advising

- Registration

- Workshops/Info Sessions

- Disabilities Services

- Transfer Transcript Processing

- Career Exploration & Planning

- Job Referral/Placement

- Graduation Application

 

22.

Analyzing the Results of Assessment

Has the college analyzed assessments results for allcourses or other learning experiences in Student support Services 

 

X

% of courses or other learning experiences in Student Support Services

55%

 

List the Student Support Services courses or other learning experiences for which analyzing assessment results for student learning outcomes is complete.

- LSK 102

- UNIV 101

- IS 55

- Admissions Application

- Orientation

- Advising

- Registration

- Workshops/Info Sessions

- Disabilities Services

- Transfer Transcript Processing

- Career Exploration & Planning

- Job Referral/Placement

 

23.

Planning and implementing changes to pedagogy, facilities, etc. to improve learning

Using assessment results, has the college planned and implemented changes to pedagogy, facilities, etc. to improve learning for allstudent support services courses or other learning experiences? 

 

X

% of courses or other learning experiences in Student Support Services?

55%

List the Student Support Services courses or other learning experiences for which the college has used assessment results to plan and make changes to improve learn-ing; and describe the changes implement-ed.

Info, Admissions & Registration

- have made call out to accepted but not registered

- requested college webmaster to

assist with website

- requested definitive budget alloca-

tion for student help

- requested advisor for international

students

Records & Data Management

- training faculty and staff STAR users

- encourages new instructors/lecturers to be instructed in entering final grades

- requested additional staffing for transfer transcript processing and for clerical assistance

Orientation

- new powerpoint online orientation has been developed

Advising & Counseling

- requested additional counselors to reduce counselor student ratio

- hours extended to 6:00 p.m. on Tuesdays and Wednesdays

- counselors have made visits to classrooms to inform students of services

- SARS grid for advising/counseling tracking and reporting being purchased

Financial Aid Services

- has been offering financial managementt workshops

- hours extended to 6:00 p.m. on Tuesdays and Wednesdays

- Financial Aid website revised

- Perkins peer advisors being requested again

Disabilities Services

- counselor now G-funded

Job Placement Services

- counselor now G-funded

- job placement website revised

Student Life Services

- coordinator now full-time and G-funded

- students have revised SG/SAC bylaws