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Emergency Assistance

Counseling services are offered between 8:00am - 4:00pm, Mondays through Fridays (except holidays).

Emergencies or crises are handled as expediently as possible by an available counselor.

If you need assistance on an emergency or crisis basis outside of office hours:

  • Call 911 (police, fire, ambulance),
  • Call (808) 854-1420 (Hawaiʻi Community College, Manono Campus Security)
  • Call (808) 932-7911 (University of Hawaiʻi at Hilo, Campus Security)
  • Go to Hilo Medical Center Emergency Room.

If you would like to talk to someone on a crisis or emergency basis, or if you need assistance, please call
1-800-753-6879 (ACCESS - suicide and crisis hotline available 24 hours, 7 days a week).

The National Suicide Prevention Lifeline number is 1-800-273-8255.