Hotel Operations
Hotel Operations
Course Listings
Hotel Operations (HOPE)
Faculty: James Lightner (West HI)
The Hotel
Operations program is designed to provide job training for entry-level and first
line supervisory level positions in the hospitality/visitor industry. Offering
educational training in the field of hospitality/visitor industry will ensure a
skilled pool of workers is continuously available to meet the industrys
employment demand on the Island of Hawai`i. Additionally, making a career path
possible to local workers strengthens the human assets of our community. The
objectives of the proposed program are:
To meet the growing needs of the hotels and related hospitality/visitor organizations by training existing and future employees in basic skills needed to obtain entry-level and supervisory positions.
To provide job upgrading skills necessary for career advancement in the hospitality/visitor industry.
To develop skills in verbal and written communication.
To develop skills in distance learning that will promote life-long learning.
To enable students to become aware of and understand the ethics and values in the hospitality/visitor industry.
To enable students to demonstrate proper work attitudes and work habits.
To enable students to demonstrate general knowledge of hotel departmental functions and their relationship.
To enable students to demonstrate general knowledge of the structure, function and operation of hospitality/visitor industry enterprises.
To enable students to demonstrate entry-level proficiency in technical skills required in the hospitality/visitor industry.
To enable students to choose an appropriate career path based on industry knowledge or requirements.
To expose students to proper etiquette and enable students to practice proper appearance and hygiene techniques as required by industry standards.
To enable students to demonstrate judgment and skills necessary in the job selection process.
To enable students to become aware of Hawai`is history and culture and be able to integrate this knowledge in hospitality/visitor industry operations.
| First Semester | CC CA AAS |
| HOpe 20 Orientation to Hotel | 3 3 3 |
| HOpe 25 Guest Service Procedures | 3 3 3 |
| HOpe 42 Housekeeping Procedures | 3 3 3 |
| HOpe 45 Front Desk Operations | 3 3 3 |
| ICS 100 Computing Literacy & Applications | 4 4 4 |
| TOTAL | 16 16 16 |
| Second Semester | CC CA AAS |
| HOpe 47 Hospitality Marketing | - 3 3 |
| HOpe 260 Hospitality Law | - 3 3 |
| Eng 100 Expository Writing | 3 3 3 |
| **SpCo 151 Intro to Speech & Communication | - 3 3 |
| HOpe 93V Cooperative Education | - 3 3 |
| TOTAL | 3 15 15 |
| Third Semester | CC CA AAS |
| Mgt 20 Intro to Management | - 3 3 |
| FSer 21 Food Service Sanitation | - - 2 |
| FSer 30 Purchasing and Control | - - 3 |
| FSer 50 Fundamentals of Cookery | - - 6 |
| FSHN 185 Nutrition | - - 3 |
| TOTAL | - 3 17 |
| Fourth Semester | CC CA AAS |
| Acc 130 Hospitality Accounting | - 3 3 |
| HOpe 44 Principles of Hotel Management | - - 3 |
| HOpe 193V Cooperative Education | - - 3 |
| Bus 120 Principles of Business | - - 3 |
| HwSt 231 Hawaiian Culture I | - 3 3 |
| TOTAL | - 6 1 |
| TOTAL | 19 40 63 |
** Meets the competency requirement in mathematics or communications