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Information Technology |
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Student Learning Outcomes |
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Information Technology Program Outcomes
What do our students need to be able to do “out there” that we’re responsible for “in here”?
Roles: Help desk, computer support, network administrator, system developer
Select and create software/hardware systems that meet the unique information needs of an organization. Efficient use for the following programs: Word processing, Excel spreadsheet, Access database Structure websites Create system software for example: database Select software and hardware for the company Utilize resources effectively
Implement the hardware, software, and procedural components of a data communication system in a business environment. Read and understand technical manuals, computer Configure computer network settings correctly for connectivity to the Internet Set up a computer system out-of-the-box correctly Troubleshoot and resolve computer hardware and software problems Design, install, and maintain a computer network Provide maintenance plan for software and hardware
Display a professional attitude and abide by the legal and ethical guidelines of the information technology field. Display positive attitude Work ethically Use problem-solving skills Be friendly Exercise patience
Work both independently and cooperatively to meet organization’s information technology goals. Work independently Work cooperatively Have good phone etiquette Listen to client and colleagues Speak and write clearly; communicate effectively |
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To contact us:
Hawaii Community College Business Education and Technology Division 200 W. Kawili St. Hilo, HI 96720-4091
Phone: 808-974-7327 Fax: 808-974-7755 |
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Teach technical skills to others. Provide clear computer instruction Provide clients and co-workers technical support
Organize and manage multiple organization tasks and co-workers, making efficient use of time and resources. Supervise technical staff
Take advantage of opportunities for continuous learning and development in the information technology profession. Receive instruction and criticism Be willing to learn new tasks Take opportunities for continuous learning |
