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You will be ordering an official transcript, which will reflect classes taken at Hawaiʻi Community College (Hawaiʻi CC) and classes from other institutions that were officially transferred to Hawaiʻi CC.  Your transcript will not reflect classes taken at other University of Hawaiʻi (UH) institutions, unless those classes were officially transferred to Hawaiʻi CC. 

You may order online through the National Student Clearinghouse, via mail or in-person at the Admissions & Records Office (ARO) located at 1175 Manono Street in Hilo, HI.

Financial Obligation/Account Hold:  If you have a financial obligation or account hold within the UH System your order will be cancelled.  You may resubmit your order once the account hold has been removed.  Please contact the Business Office at (808) 934-2740 for assistance with financial obligations. 

Fees and Processing Time:  Standard processing time within 7 work days for $5.00 per transcript.  Rush processing time is within 2 work days for $15.00 per transcript.  There is an additional $2.25 convenience fee for online orders. Processing time does not include mail/delivery time.  Allow an additional 5-7 days for transcripts mailed within the United States to be received. 

Delivery Method:  You may pick-up your transcript in person, authorize a third-party pick-up, or have it mailed.  A transcript that is picked-up in person or mailed to you will be stamped "Issued to Student".  A third-party who picks up your transcript must submit your signed written authorization and present a photo ID. 

Status of Order:  If you order your transcript online, you will receive email notifications on the status of your order, and you will be able to track your order through the order site.  If you order your transcript via mail you will be notified only when your order is ready for pick-up.  If you have requested mail delivery via a mail order, you may call the ARO at (808) 934-2710 to check on the status of your order.

Important notice: Please make sure all information is accurate before submitting a transcript request.  The institution will not be responsible for any errors made by the requestor.  Additionally, any change request made after submission will be prohibited. 

* If ordering a transcript by mail, please send a check or money order payable to Hawaii Community College.

Questions? Contact the ARO at (808) 934-2710, Monday –Friday 7:45 AM to 4:30 PM (HST), closed on all State of Hawaiʻi holidays.